Cancellation and Refund Policy
You may cancel your program at any time at no charge by emailing care@rynahealth.com or messaging us in your patient account. To avoid being billed for the next period, requests must be received at least 48 hours before your next scheduled billing date. If a licensed clinician determines that treatment is not clinically appropriate for you and no medication is prescribed, you will receive a full refund automatically. For patient-safety and regulatory reasons, prescription medication cannot be returned, resold, or refunded once dispensed and shipped, even if unopened. On multi-month plans, you may request a refund for any full, unshipped months remaining in your term; shipped or in-progress months are not refundable. If a shipment arrives damaged or does not arrive, contact us within 7 days for a replacement or refund. Approved refunds are returned to your original payment method within 5–10 business days. Full details: www.rynahealth.com — Cancellation and Refund Policy. Questions: care@rynahealth.com.
This site is not for medical emergencies. If you think you are having an emergency, call 911 or go to the nearest emergency room. This site is intended for adults 18 and over in the United States, and nothing here is medical advice or a substitute for care from your own clinician.
RYNA is a management services organization and is not a medical practice or pharmacy. Clinical services are provided by independent, licensed clinicians within an affiliated professional entity; medications are dispensed by independent, licensed pharmacies. RYNA does not practice medicine, provide medical advice, or dispense medication. Prescriptions are issued only after a professional medical evaluation and only when clinically appropriate, and not all patients qualify for every program or medication. Certain medications are compounded and are not reviewed or approved by the U.S. Food and Drug Administration for safety, efficacy, or manufacturing quality; availability and formulation may change at any time without notice. Prices shown are the total out-of-pocket amount paid through RYNA and may change with FDA and state regulations. Statements and reviews on this site reflect individual experience only and are not a guarantee of results; individual outcomes vary. Your Protected Health Information is handled in accordance with the applicable Notice of Privacy Practices and is not used for advertising or marketing analytics.
Clinical services are available through licensed clinicians in the states where our affiliated professional entity is authorized to operate. Not every program or medication is available in every state, and availability is subject to change without notice. Eligibility is confirmed during your medical evaluation.
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